Hospice of the Red River Valley provides training to all volunteers to help ensure you feel prepared and confident. Medical training is not required to be a Hospice volunteer. As a Medicare-certified hospice program, our volunteers must complete training outlined by Medicare, in addition to topics selected by Hospice of the Red River Valley. Training typically lasts two to three hours and will vary based on your volunteer role.
In general, volunteers will receive training for the following areas:
- An overview of the goals, services and philosophy of Hospice of the Red River Valley
- Education surrounding common life-limiting and terminal illnesses, the end-of-life process, grief and loss, and awareness of emotional, social and spiritual issues at the end of life
- Skills and suggestions for effectively supporting, interacting and communicating with patients and family members
- Best practices, appropriate boundaries and procedures for providing support to patients and their loved ones
- Confidentiality, privacy and HIPAA regulations
- Infection control, corporate compliance and emergency procedures
- Tips for self-care
- Office and Heirlooms Thrift & Gift volunteers receive specialized training for their roles
To help ensure volunteers have the opportunity to expand their knowledge and skills, we offer educational opportunities throughout the year, along with volunteer gatherings and meetings with your volunteer coordinator.